FAQ

Please click on any question below to see the answer. If you have questions we haven’t covered here, you may contact us here.

Which insurances do you currently accept?

We accept most popular insurance plans.
Please contact us if you have any questions on accepted insurance plans.

Can I pay with cash, check or credit card?

We accept cash, Visa, Master Card, American Express, and Discover. We also accept all Master Card and Visa branded debit cards. However we currently do not accept personal checks.

Are your Obstetrician and Gynecologist doctors available for emergencies 24 hours per day and 7 days per week?

Yes our doctor is available 24 hours per day 365 days per year. Call coverage is for emergencies only. Please note that if you do have an emergency, you should not wait for the on-call doctor to return the call. Dial 911 or go directly to the nearest emergency room. Please contact the office during normal business hours for prescription refills and non-emergency questions.

Do you have any evening or weekend hours?

Call our office during business hours Monday through Friday from 9:00AM to 5:00 PM to speak with one of our scheduling assistants.

Does your office perform abortions?

No, we do not.

How quickly can I schedule an appointment and what is the wait time when I come in?

Most appointments in our offices are scheduled within 2-3 days of your call, but we are always able to accommodate urgent visits. When you come into the office, the average wait time will be 15-30 minutes. Please keep in mind that a routine yearly exam appointment may be scheduled within two weeks in order to accommodate sick visit appointments.

Is there anything special that I need to do for my first appointment?

Please try to obtain your medical records from the prior OBGYN practice. They may charge you a nominal fee for your records, but this will help us best to address any future issues you may be seeing with your health. Also, please try to come in 10-15 minutes before your first appointment’s actual scheduled time to fill out some required paperwork. Finally, please make sure that you have a form of id (drivers license, etc.) and any insurance cards with you – we will need to make photocopies of these ids for our records.

When is my co-pay due?

Your co-pay must be paid before you are seen by the doctor. We accept cash, credit and debit cards for your co-pay payment.

What does it mean when the doctor is board-eligible or board-certified?

The American Board of Obstetrics & Gynecology certifies graduates of approved ob/gyn residency training programs as board eligible. This means an individual has received a medical degree and has completed four years of advanced, intensive training in all aspects of the specialty. In order to be board certified (otherwise known as a diplomate,) a physician must have successfully passed a comprehensive written exam usually done at the completion of the final year of residency. After two years in practice the doctor must then complete an oral exam before a national examining board. It is only after successfully passing both tests that a physician can be considered board certified as a specialist. An obstetrician-gynecologist requires recertification every year.

What does F.A.C.O.G. stand for?

F.A.C.O.G. stands for “Fellow of the American College of Obstetrics and Gynecology”. Once a physician has achieved diplomate (board certified) status he/she may apply for membership in the national society dedicated to advancing women’s healthcare. The College establishes national guidelines concerning women’s health in the United States.

How long will it take for my doctor to call me back if I call during office hours?

Telephone calls are a common reason of physicians running behind schedule. We therefore request that you use discretion in your phone calls. Please furnish the receptionist will all of the necessary information concerning the reasons for your call. Except in an emergency, the doctors will return your call after completing office hours.

How can I get my prescription refilled?

For the sake of safety, we do not make telephone diagnoses nor prescribe medications by telephone for disorders not undergoing current therapy.

How can I obtain a copy of my medical records?

In accordance with New Jersey statutes, original medical records may not be released. Requests for copies must be made in writing and are subject to a nominal administrative fee as defined by the New Jersey Board of Medical Examiners. You can download this form to request your records in writing: “Authorization to Disclose Health Information”.

© 2013 Comprehensive OB/GYN New Jersey
106 Grand Avenue Suite 300, Englewood, NJ 07631 | Tel 201.308.8282 | Fax 201.308.8283