General Information

Comprehensive Ob/Gyn is committed to providing a high standard of care as well as personal, quality, and comprehensive Obstetrics and Gynecology services to patients of all ages.

Office Hours

Our offices are open Monday through Friday every week. We have early morning, late afternoon hours available. For general information or to schedule an appointment, please call us at: 201-308-8282.

Emergency Information

If you are in labor or experiencing an obstetrical or a gynecologic emergency, please call our office at 201-308-8282. If our office is closed, you will be directed to our answering service. Someone is always available to speak with you.

Cancellation Policy

If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours’ notice. This courtesy on your part will make it possible to give your appointment to another patient.

Prescription Refills

Refilling your prescription is easier than ever. Simply call our main number — 201-308-8282. If necessary, please leave a detailed message, and your prescription will be called in within two business days (calls made late on a Saturday will not be called in until the following Monday).

Referral Information

If you require a referral for an mammography, medical test or another physician specialist, call our main number — 201-308-8282. A referral will be generated within two business days.

Billing, Insurance & Fees

We are committed to providing you with the best health care possible. If you have health insurance, we are eager to help you receive the maximum benefits allowed. We have developed the following policies and practices with respect to payment and insurance to help achieve these goals.

• First, there are some basic matters of which you should be aware of:

As medical doctors, our relationship is with our patients and not their insurance carrier. Your insurance coverage is determined by the contract between you, your employer, and the carrier. We cannot affect coverage decisions. Questions about coverage should be directed to your insurance carrier.

Before seeing the doctor, you must provide to us complete insurance information. Failure to do so will jeopardize your coverage with HMO’s, PPO’s, and managed care companies and you will be responsible for the charges.

Some carriers exclude some services or tests, such as well woman exams, or thin prep pap tests, from their coverage. We cannot change your insurance coverage.
Our fees are reasonable and customary for the locale. Occasionally a carrier will partially deny a claim on grounds that fees are not reasonable. We have no control over these actions and cannot adjust our fees retroactively.

• Ordinarily payment for our health services is due when the service is rendered.

We accept cash and credit cards for payment. If temporary circumstances hinder your ability to pay your account, we encourage you to contact our office for assistance in the management of your account. If you are a member of a managed care plan for which we are a provider, we will file your claim electronically. Your co-payment and deductible are due at the time of service. We will verify your coverage, deductible, and co-pay before your appointment. If for any reason your insurance carrier denies coverage for your claim, you must pay for our services at our regular fee schedule rate.

• It is also important to know that the lab fees are separate from our fees, as they are not a part of this office. As such they are subject to co-pays and deductibles.

Pap smears, in-office biopsies and any tissue removed during surgery will be submitted to a pathologist for examination. The laboratory processing fee and fee for the pathology services will be sent to you or your insurance company directly by the reference lab. This is the same for any other samples sent to a laboratory for testing. Your insurance plan may specify which laboratory must be used for tests covered under your medical plan. Our office will submit these tests to the appropriate reference lab. If you receive a statement from the reference lab, please contact the customer service number on your statement.

• All hospital care, hospital-based surgery and in-office surgery will be billed directly to your insurance carrier.

When scheduling elective surgery or admissions, we will try to verify your insurance coverage in advance. Any deductibles, co-payments or non-covered services are your responsibility.

If you do not have insurance or if your plan includes a large deductible or other patient payment responsibility, we will request a deposit prior to surgery and arrange a reasonable payment schedule to cover the balance.

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